Support
Help topics
Getting started
Download Krew and sign in with your mobile number, Google or Apple. If you are starting Krew for your team, set up your organisation: you become its first admin and can add your team next.
Been invited? Ask your admin to add you with your number or email, then sign in again.
Clocking in and out
Tap Clock in when you start and Clock out when you finish. Krew records the place you clocked in, so it asks to use your location.
If you forgot to clock in or out, ask your manager to correct the time.
Schedules
Your shifts appear once your manager publishes the week. Time off is asked for in the app, and your manager approves or declines it.
Cleaning rounds
Your day lists the flats to clean, in order. Open a flat to tick its checklist as you go and add photos when it is finished.
Pay and timesheets
Your hours come from the time clock. Your employer approves each pay period and pays you; Krew keeps the record. Questions about an amount go to your employer.
Your account
Change your photo, username or password in Profile.
To delete your account, open Profile, then Manage account, then Delete my account. Can't open the app? Use the account deletion page.